FlowGenXAI Privacy Policy
Effective Date: May 15, 2025
Welcome to FlowGenXAI
Welcome to FlowGenXAI (“Company”, “we”, “us”, or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, AI automation services, and products (“Services”). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you register for our Services, communicate with us, or participate in our offerings, we may collect personal information, such as:
- Name
- Email address
- Phone number
- Company details
- Social media links
- Responses to qualification questions
- Payment details (if applicable)
- Account login credentials
- Communications with our team (e.g., emails, texts, call recordings)
1.2 Usage Data
We may collect certain information about how you interact with our Services. This might include information such as the pages you visit on our website and general usage patterns. We collect this information to improve our Services and user experience.
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Services. This helps us personalize content, remember your preferences, and understand how users interact with our Site. You may manage your cookie preferences through your browser settings.
1.4 Consent Mechanism
By using our Services, you consent to the collection and processing of your information as described in this Privacy Policy. Where required by law, we will seek your explicit consent through checkboxes, banners, or other consent mechanisms. You have the right to withdraw your consent at any time by contacting us using the information provided below.
2. How We Use Your Information
2.1 Providing Services
We use your personal information to deliver, operate, and improve our AI automation services, manage your account, provide customer support, and process transactions.
2.2 Communication
We may use your contact information to send you updates, newsletters, marketing materials, or respond to inquiries. You can opt-out of marketing communications at any time by following the unsubscribe instructions.
2.3 AI Sales Solutions
We collect and process your information to provide our specialized AI sales team solutions, which may include qualification, follow-ups, and other sales-related functions.
2.4 Compliance and Legal Obligations
We may use your information to comply with applicable laws, enforce our Terms and Conditions, and protect the rights and safety of the Company, users, and others.
3. How We Share Your Information
3.1 Service Providers and Tools
We may integrate your information with automation tools, spreadsheets, CRM systems, call booking tools, and other similar platforms to facilitate our Services. All such integrations are strictly for business purposes related to providing our Services.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.
3.4 Third-Party Disclosure Limitation
We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes unless we have your explicit permission to do so. We only share information with third parties directly involved in the delivery of the services you have requested.
4. Data Security
As a startup company, we implement reasonable security measures to protect your personal information within our means. We take basic precautions to maintain the confidentiality and security of your data, though our security measures may evolve as our company grows.
We strive to protect your personal information, but please understand that no method of transmission over the Internet or electronic storage is 100% secure. We encourage users to take precautions to protect their personal information online.
4.2 Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. When personal information is no longer needed, it is securely deleted or anonymized.
5. Your Rights
5.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or outdated.
5.2 Deletion
You may request that we delete your personal information. We will comply with your request, subject to legal obligations and legitimate business purposes that may require us to retain certain information.
5.3 Opt-Out
You can opt-out of receiving promotional communications from us by following the instructions in those messages or by contacting us directly.
5.4 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
5.5 Restriction of Processing
You have the right to request that we restrict the processing of your personal information under certain circumstances, such as if you contest the accuracy of the information.
5.6 Indian Data Protection Compliance
As an India-based company, we comply with applicable Indian data protection laws and regulations, including the Information Technology Act, 2000 and its amendments. We are also monitoring developments regarding the Digital Personal Data Protection Act and will update our practices as required.
6. International Data Transfers
Your information may be processed and stored in India and other countries where we operate. By using our Services, you consent to the transfer of your information to India and potentially other jurisdictions. We ensure that any data transfers comply with applicable data protection laws by using appropriate safeguards.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting the revised policy on our website. It is your responsibility to check our Privacy Policy periodically for changes. Your continued use of our Services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.
9. Links to Third Parties
Our Services may contain links to third-party sites and apps that are not governed by this Privacy Policy. We are not responsible for the privacy practices of those third-party sites and encourage you to read their privacy policies.
10. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@flowgenxai.com
Website: www.flowgenxai.com
This Privacy Policy was last updated on May 15, 2025.