Effective Date: May 15, 2025
1. Introduction
Welcome to FlowGenXAI. These Terms and Conditions (“Terms”) govern your use of our website and AI automation services (collectively, the “Services”) operated by FlowGenXAI (“Company”, “we”, “us”, or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our Services.
2. Services Description
FlowGenXAI provides AI automation services specifically designed for sales solutions. Our Services include AI-powered sales tools, qualification processes, follow-up automation, and other related services as described on our website or in service agreements.
3. User Accounts
3.1 Account Creation
To access certain features of our Services, you may be required to create an account. You must provide accurate, current, and complete information during the registration process and keep your account information updated.
3.2 Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.
3.3 Account Termination
We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
4. User Conduct
When using our Services, you agree not to:
- Use the Services in any way that violates any applicable laws or regulations
- Impersonate any person or entity or falsely state or misrepresent your affiliation with a person or entity
- Interfere with or disrupt the Services or servers or networks connected to the Services
- Upload, post, or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable
- Attempt to gain unauthorized access to any portion of the Services or any other systems or networks connected to the Services
- Use any automated means to access the Services or collect any information from the Services
- Use the Services to send unsolicited communications, promotions, or advertisements, or spam
5. Intellectual Property
5.1 Our Intellectual Property
The Services and their original content, features, and functionality are and will remain the exclusive property of FlowGenXAI and its licensors. The Services are protected by copyright, trademark, and other intellectual property laws.
5.2 Your Content
When you submit, upload, or post content to our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such content for the purpose of providing the Services.
5.3 Feedback
Any feedback, comments, or suggestions you may provide regarding the Services is entirely voluntary, and we will be free to use such feedback, comments, or suggestions without any obligation to you.
6. Payment Terms
6.1 Fees
You agree to pay all fees associated with the Services that you purchase. All fees are in Indian Rupees unless otherwise specified and are exclusive of all taxes, levies, or duties imposed by taxing authorities.
6.2 Billing
We may bill you through an online billing account, invoice, or other payment method. You agree to provide current, complete, and accurate billing information. We reserve the right to change our prices with reasonable notice.
6.3 Refunds
Refunds are subject to our refund policy as specified at the time of purchase. We may offer refunds at our sole discretion.
7. Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by FlowGenXAI. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that FlowGenXAI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
8. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall FlowGenXAI, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party on the Services
- Any content obtained from the Services
- Unauthorized access, use, or alteration of your transmissions or content
Our liability is limited whether or not we have been informed of the possibility of such damages, and even if a remedy set forth herein is found to have failed of its essential purpose.
9. Disclaimer of Warranties
Our Services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Services will be uninterrupted or error-free, that defects will be corrected, or that the Services are free of viruses or other harmful components.
10. Indemnification
You agree to defend, indemnify, and hold harmless FlowGenXAI, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
- Your use of and access to the Services
- Your violation of any term of these Terms
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- Any claim that your content caused damage to a third party
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 15 days’ notice before the new terms take effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
12. Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
13. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996 of India. The place of arbitration shall be in Jabalpur, India. The arbitration shall be conducted in English.
14. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between us regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.
16. Contact Information
For any questions about these Terms, please contact us at:
Email: info@flowgenxai.com
Website: www.flowgenxai.com
These Terms and Conditions were last updated on May 15, 2025.